Execution deadline in working days
Any person
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Receiving restrictions

In order to make a proposal, to submit a complaint, to ask a question, to request and receive information from the authority, it is necessary to submit an application.

Process description

  1. Service requests
    In order to receive information from an institution (to request a complaint, to request information, etc.), an application must be submitted in which the given name, surname or name of the applicant (firm), the contact details, including the address where the reply is to be sent, and the submitter of the application thereof shall be signed (by hand or by a secure electronic signature) or submitted through the of the site. The information or request provided in the application shall be defined as precisely as possible, indicating the desired type of response (mail, e-mail, eAdrese).

    The examination of the application shall be free of charge.

  2. Receipt of services
    The Authority shall examine the application and shall provide a response on the substance.